WHY US?
Learn more about our work process.
Outsourcing as part of business strategy
A McKinsey study shows that while offshore outsourcing costs the UK £5.7 billion, not using offshore outsourcing would cost £34 billion.
In practice, the overall savings from outsourcing range from 30% to 60%, depending on the case. Moreover, offshore enables process systematization as part of a quality approach, significantly reducing a company’s labour costs.
BizBack VIP Call Center a strong bond for a lasting story
Often, company managers decide to outsource their phone reception due to budget constraints. To assist them in this process, our company offers them very competitive call centre rates.
Our packages are flexible. Our centres have been created to meet the needs of companies, designed to meet the evolving needs of companies increasingly turning to outsourcing for cost-related reasons.
BizBack VIP Call Center in Cameroon effectively meets all the requirements for this type of activity, thanks to the quality and availability of human resources, geographical proximity and existing infrastructure.
Engagement
Transparency
Excellence
Innovation
Why choose us?
Our solutions align with your customer strategy in total harmony with your business aims and needs.
Quick to set up
Our various teams work around the clock to meet our clients’ requirements. Once we receive the specifications, it will only take us 7 days to set up and generate your production.
Speed of recruitment
Thanks to our own continuous training school, staffing your project with teleoperators is seamless.
Outsource your business at a low cost
Outsourcing in Cameroon is straightforward. There are no payroll charges, no paid holidays, no sick leave. We cover worker absences at our own expense, ensuring uninterrupted production.
Your All-Inclusive Business
With BizBack VIP Call centre in Yaoundé, Cameroon, there are no unpleasant surprises or hidden costs. The initial price of your outsourced switchboard and teleprospecting is your final invoice.
Our call centre in figures
BizBack VIP Call Center, with more than 500 people across 3 sites, works 24/7 to meet the requirements and satisfy the needs of our 150 customers across France, Belgium, and Canada.
Vip Call Center is a powerhouse of outsourced services
BizBack VIP Call Center in Cameroon is increasingly recognized in offshoring, B2B and B2C customer service and phone assistance.
A physical representation
We have offices in France, Canada, Belgium, and Cameroon.
Reachability
Our tools and technologies ensure 24/7 contact with our technical and commercial teams.
Contact Centre Since 2009
Since 2009, BizBack VIP Call Center in Yaoundé, Cameroon, has gained vast experience in call centres and customer relations, ensuring seamless service.
Our experience for your business
Our multilingual call centre in Cameroon operates according to international standards, instilling rigour and motivation in our renowned company.
Commitment to Rigor
With your trust, we are committed to providing you with long-term support and responding quickly to your needs in incoming or outgoing calls, after-sales service, or lead creation in Cameroon.
BizBack VIP Call Center is a committed partner
BizBack VIP Call Cameroon provides reliable and flexible support to build your outsourcing success. Our teams are dedicated to making your company a dynamic entity tailored to your customers’ needs.
Obtaining the ISO 9001:2015 standard establishes BizBack VIP Call Center’s criteria for a quality management system.
This standard emphasizes customer focus, management motivation and commitment, the process approach and continuous improvement. Adhering to this standard, BizBack VIP Call Center ensures that our customers receive consistent, high-quality products and services, fostering better business results.
Our customers speak for us
Your feedback helps us improve daily in customer relations, and we are grateful for that. Whether in the French or English-speaking markets, we are ready to provide customer references. When you contact BizBack VIP Call Center, do not hesitate to ask for them.
Latest technologies
Our customer relations center in Cameroon utilizes some of the most advanced technologies available. Monitor your agents in real-time, listen to their conversations and participate. Your telemarketing in Cameroon will be tailored to your specific needs.
Innovating together
- Triple fibre optics
- 165KVA generator to avoid any power cuts
- Intuitive CRM with a renewed customer database for efficient tele-prospecting in Cameroon
Interested in working with us?
Contact us today!
We will accompany you and help you to achieve your goals on a daily basis. At BizBack VIP CALL CENTER, we can help you every step of the way. Join our family!
Interested in working with us?
Contact us today!
We will accompany you and help you to achieve your goals on a daily basis. At BizBack VIP CALL CENTER, we can help you every step of the way. Join our family!
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