// Development of full cycle solutions
FROM IDEA TO PRODUCT
We are a team of over 500 professionals with more than 15 years of experience in customer relations.
// Development of full cycle solutions
FROM IDEA TO PRODUCT
We are over 500 professionals with more than 12 years of experience in customer relations.
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About us
1st Customer Relations Centre in Cameroon
For the past 15 years, we have been delivering exceptional customer service to our partners in France and Canada. Catering to both inbound and outbound, we prioritize our customers’s needs. BizBack VIP Call Center offers attentive and professional assistance and innovative solutions to your business.
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Internalisation and outsourcing
We develop customized offers for all types of companies, specially designed in a way which allows you to reach your objectives while maintaining autonomy.
500+ employees
Fibre broadband Connectivity
Wide Electrical range
Certification ISO 9001
1 Company restaurant
1
Clinic
OUR EXPERTISE
From Africa to the future, we’re here to pave the path for the success of your company.
Cold calls
We manage the reception of your incoming calls, serving tele-secretariats and companies of all sizes.
Inbound calls
Our inbound call service is tailored to present your business professionally, welcomingly, and efficiently.
Chat support
Our Live Chat service keeps you connected with your customers via digital tools, resulting in better sales, after-sales service, or your brand’s credibility.
Phone appointment
We handle all calls, appointment scheduling, project detection, surveys, and customer relations.
Message and agenda management
Our call centre is equipped with a dedicated team and reliable and effective tools to handle your calls, events and appointments.
Sales Development Representative (SDR)
We engage at the early stage of the sales cycle to ensure you target the right person.
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We believe that your time should not be occupied with tasks that can be easily outsourced.
We believe that your time libre is not made forr easily outsourced tasks.
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Expertise in Making Calls
We deploy our technical and human resources to help you achieve your business goals.
We deploy our technical and human resources to help you achieve your goals.
- Polls – studies and surveys
- Phone reception and customer relations centre (CRC)
- Helpdesk / Hotline: technical support, online troubleshooting or handling of urgent calls
- Customized reports tailored to your analytical needs
- SDR – Sales Development Representatives
BizBack VIP Call Center empowers your business every day
We are a dynamic team of marketers, designers, developers and entrepreneurs dedicated to delivering digital solutions for all your branding needs. This includes PR, marketing, content and social media strategies.
Our Staff’s Interviews
Our Blog
Discover much more than you ever imagined.
Our figures and achievements
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COMPLETED PROJECTS
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SATISFIED CUSTOMERS
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PILOTED CAMPAIGNS
THE TESTIMONIES
Samia Z– Service Manager Read More
3 years of satisfaction with your call centre
Deborah S.– Key Account Manager Read More
Outsourcing our business to meet our expectations
Clement A Read More
Responsive and contactable
Kyle R. Read More
BizBack Vip Call has offered me to date the best service I have received for my business. I have dealt with a lot of callers, but this is the only one that has not disappointed me.
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